To be honest, there really isn’t much I can do to change these people’s minds. But I have gotten through to some through debates on Facebook. Yes, I said debates on Facebook. Look, I know I am not going to change the world by debating on Facebook. I know that it is not for everyone. But so many people are so rarely exposed to ideas outside of their comfort zone – that silently reading a debate on Facebook might be the only time they are exposed to opposing viewpoints. You see, I bring up different points not to win the argument, but to expose the larger number of those reading the posts to different viewpoints. Of course, I am not talking about arguing with “that uncle” on my private Facebook wall. I go to local newspaper and community groups and pages to bring up different views for consideration – from pro-vaccination to stricter gun regulation to transgender bathroom access to Black Lives Matters. Yeah, its not exactly what anyone would call “fun.” Usually it goes nowhere. But then there is that random DM from someone that tells me I have changed their mind on something. So I know it is getting through in some ways to some people, even though they might not let me know every time. Look, if my strongly pro-Trump cousin can suddenly come out and post a rant on Facebook about how he is tired of Trump and will no longer vote Republican until they clean up their act… and he is quoting some ideas that I know I posted earlier… you know that I or someone else he is following on Facebook are getting through to him. We can’t just write these people off as extreme viewpoints that will never change. I get that it is hard work to get through to people, especially in online environments. It is not for everyone. But if that is something you feel you can do (and I wouldn’t recommend doing it constantly – I frequently will just get off social media for days at a time to recover from debates)… don’t feel bad for doing it. Don’t feel like your part is “less than” or “not as hard.” We need people to engage with different viewpoints, especially those where we are standing on issue of equality or safety that should be the baseline middle point (but has been labeled as “polarized” by others).
“I see a future where schools will be lumped into two categories. Gun free zones and ones that are not.”
“Argyle ISD and the Chief have done exactly what is needed to protect against the evils and evil people of this world!”
“Where Argyle is now, and where they started, and where they are headed is the future of safety in our world. They are not following, they and leading by example and showing everyone what must be done to protect our children at school.”
“Arming teachers is safety – they will not shoot without reason! Grow up people!!! Welcome to the millennial generation!!!”
So this is great when dealing with a really simple new piece of news, like the example given of “Jennifer Lawrence died.” But the problem quickly becomes: what counts as a “reputable” source? Things like the CRAAP method are supposed to be about helping people determine what is reputable, so I am a bit confused as how the Four Moves would replace CRAAP when it technically starts after CRAAP is finished (yeah, I am giggling at that too). In today’s polarized climate, people look to very bad websites like Brietbart, The Blaze, and dozens of other extreme left and right organizations as “reputable.” Millions see these websites as “a reputable source that done your work for you”… even though they aren’t. Then there is the idea of being “debunked.” Of course someone that is anti-vaccination could look at Mercola as “reputable”… but that has been debunked, right? Yes, it has. But then the anti-vaxxers debunked that debunkation (is that a word?). Then the pro-vaccination side debunked that debunkination… and it has been going back and forth for a long time. Years. Decades. There are so many competing debunkinations that it is impossible to keep up with at times. The problem is, everything from the flat earth theory to the alt right to the anti-vaccination movement to the anti-gun control crowd have created an extensive network of websites that cite their own network of research, debunkinators, and reliable/credible sources. The problem is no longer “is this a reputable source” but “who do you say the reputable sites are out of all the competing ecosystems of so-called reputable sources”?
Check for previous work. Most stories you see on the web have been either covered, verified, or debunked by more reputable sources. Find a reputable source that has done your work for you. If you can find that, maybe your work is done.
This flows from the same problem as the one above – going back to the source on most of the issues that polarize us will just end up at competing websites that all claim credibility and research. Even if you pull out Snopes or Politifact or Wikipedia, the response will often be “oh, those are leftist sites and I want something unbiased like Fox News.”
Go upstream to the source. If you can’t find a rock-solid source that has done your verification and context-building for you, follow the story or claim you are looking at to it’s origin. Most stories shared with you on the web are recoverage of some other reporting or research. Follow the links and get to the source. If you recognize the source as credible, your work may be done.
Looking at available information on reliability, expertise, and agenda is technically part of CRAAP… but again, some people see all of this through different lenses. When I look at Mercola’s website, I see an obvious agenda from people without expertise and lacking in reliability. But the anti-vaxxers sees a website that is full of reliability and expertise, with “no agenda but the truth.” The things is, if you see a new article questioning the safety of the flu vaccine, you can go through each of these steps and end up on Mercola and deem the flu vaccine as deadly.
Read laterally. If you have traced the claim or story or research to the source and you don’t recognize it, you will need check the credibility of the source by looking at available information on its reliability, expertise, and agenda.
Selecting different search terms on Google will pretty much give you similar results, because Google looks past those terms and gives you what it thinks you want based on past searches. Of course, using CRAAP you wouldn’t make that mistake… but that doesn’t automatically make CRAPP better. (hopefully you are giggling as much as I am every time I use CRAAP. Oh wait…) So the thing is, I really like Four Moves in place of CRAAP and other methods… when dealing with someone that would have the same version of “reliable” and “credible” that I do. And I am sure that someone with a very extreme conservative outlook on life would say the same thing… and would not trust me because of my views on what sites are “reliable” (that is actually not hypothetical – my name was released on the “list of worst pro-vaccination trolls” years ago because I have butted heads with so many anti-vaxxers online through the years). Polarization will continue as long as we can’t deal with the core issue that the different sides have a fundamentally different understanding of what counts as “credible, reliable sources.”
Circle back. A reminder that even when we follow this process sometimes we find ourselves going down dead ends. If a certain route of inquiry is not panning out, try going back to the beginning with what you know now. Choose different search terms and try again.